Get in Touch
We'd love to hear from you! Whether you have questions about our kits, need growing tips, or just want to share your harvest, we're here to help.
Email Us Directly
Have a question or need support? Send us an email and we'll get back to you as soon as possible.
Customer Support Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: 10:00 AM - 4:00 PM EST
What to Expect
We typically respond within 24 hours during business days. If you're reaching out about an order, please include your order number to help us assist you faster.
Common Questions
How long does it take to see results?
Most herbs and greens sprout within 5-7 days, and you can start harvesting in 1-4 weeks depending on what you're growing.
Do I need special lights or equipment?
Nope! Just a sunny windowsill or countertop with natural light. No gadgets required.
Can I reuse my kit?
Our refill packs let you keep growing with the same tray, season after season.
Still have questions? Don't hesitate to reach out via email!